Currency & Geolocation Policy

Last updated: 01 January 2026

At Selorah, we strive to offer a seamless and transparent shopping experience for our global customers. Please review the information below regarding how prices, currencies, and payments are handled on our website.


 Price Display by Location

For your convenience, our website uses geolocation technology to display product prices in your local currency whenever possible. This feature is designed to help you better understand approximate costs based on your region.

Please note that these converted prices are informational estimates only.


 Official Checkout Currency

All purchases on Selorah are processed and charged exclusively in British Pounds Sterling (GBP £) at checkout.

Even if prices are displayed in another currency while browsing, the final amount will always be shown and charged in GBP (£) before payment is completed.


 Why Does This Happen?

Currently, our payment providers support only one default currency per store.
As a result, while our website can display prices in multiple currencies for convenience, all payments must be completed in our store’s base currency (GBP £).

We are continuously working to improve our payment infrastructure and aim to offer additional currency options in the future.


 Currency Conversion & Bank Fees

  • Any currency conversion from GBP (£) to your local currency is handled directly by your bank or payment provider.

  • Selorah does not control exchange rates or additional fees applied by third parties.

  • The final amount charged in your local currency may vary slightly due to exchange rate fluctuations or bank fees.


 Transparency Before Payment

Before confirming your order, you will clearly see:

  • The final price in GBP (£)

  • All applicable taxes (if included)

  • Shipping costs (if applicable)

There are no hidden charges from Selorah beyond what is shown at checkout.


 Need Help?

If you have any questions about pricing, currencies, or payments, our support team will be happy to assist you.

Please contact us through our Contact Page.


By placing an order on Selorah, you acknowledge and agree to this Currency & Geolocation Policy.

FAQ'S

Our jewelry follows standard sizing, designed for a precise and elegant fit.

For rings, we recommend choosing one size up for enhanced comfort, especially if you are between sizes.

A detailed size guide is available on each product page, just below the price, to help you find your perfect fit with confidence.

At this time, Selorah operates exclusively on a retail basis.

For partnership or special inquiries, you may contact our team through our official contact page.

Selorah carefully sources its jewelry from specialized partners around the world, selected for their expertise in materials and craftsmanship.

By working with global suppliers, we ensure consistent quality, refined finishes, and accessible pricing — without compromising our standards.

Each piece reflects a balance of modern design, careful sel.

We offer a secure and seamless checkout experience with the following trusted payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • JCB
  • Visa

All transactions are fully encrypted and protected to ensure privacy and security at every step.

Yes. Selorah maintains official presence on select platforms where we share collections, editorials, and brand updates:

Due to high demand, processing and delivery times may occasionally vary. At Selorah, we prioritize precision and care at every stage.

  • Orders are carefully prepared and dispatched within 1–3 business days.
  • Once shipped, you will receive your tracking details by email.
  • Delivery typically takes 5–9 business days, depending on your location.

We ship internationally and work with trusted carriers to ensure consistency and reliability.

Average delivery times by region:

  • Asia: 4–7 business days
  • USA & Canada: 3–7 business days
  • Latin America: 5–9 business days
  • Europe: 4–8 business days
  • Africa: 5–10 business days

Please note that delivery times may vary slightly during peak seasons.

Yes — Selorah offers worldwide shipping to most destinations.

We provide free shipping on all orders, with no minimum purchase required.

Shipping details are clearly displayed at checkout for full transparency.

From order to delivery, we ensure a smooth and reliable global experience.


Countries that are not eligible for shipping are automatically excluded at checkout.

If you are able to complete your purchase, we can deliver to your location.

Yes. Once your order has been shipped, you will receive a tracking number via email, allowing you to follow your delivery in real time.

You may also track your order directly through our Track Your Order page.

We offer a 14-day return window on all eligible items.

If your purchase doesn’t meet your expectations, you may request a return within 14 days of delivery — no explanation required.

For hygiene and safety reasons, earrings and certain intimate jewelry pieces are non-returnable.

We do not charge handling fees for returns.

Customers are only responsible for the return shipping label.

To initiate a return, simply contact us at support@selorah.com or through our contact form.

Our support team will personally guide you through each step to ensure a smooth and effortless experience.

Please note that all returns must be approved in advance in order to be processed.

Once approved, we will provide the return address and detailed instructions.

Kindly avoid sending any items without prior confirmation, as unauthorized returns cannot be accepted.

Once your return has arrived and been inspected, your refund will be issued on the same day the package is received.

Depending on your bank or payment provider, it may take 3–5 business days for the funds to appear in your account.