Shipping Policy – Selorah

Last Updated: 1 January 2026

Shipping Options

Selorah offers the following shipping options at checkout (subject to availability):

Standard Shipping (Free)

Estimated delivery from 6–10 business days after dispatch, depending on the destination.

Priority Shipping (£4.95)

Estimated delivery from 4–8 business days after dispatch, where available.

Available shipping methods and any applicable charges are displayed during checkout before your order is confirmed.


Order Processing

All orders are carefully prepared and dispatched within 1–3 business days.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information.


Estimated Delivery Times by Region

Delivery times below refer to the estimated transit time after dispatch.

Region Priority Shipping Standard Shipping
United Kingdom 4–8 business days 6–10 business days
Europe 4–8 business days 6–10 business days
North America (USA & Canada) 4–8 business days 6–10 business days
Oceania (Australia & New Zealand) 5–9 business days 7–11 business days
Asia 4–7 business days 6–9 business days
Latin America 5–9 business days 7–12 business days
Africa 5–10 business days 7–14 business days

Delivery times are estimates only and may vary depending on customs clearance, carrier operations, public holidays, severe weather conditions, or periods of unusually high order volumes.


Where We Ship

Selorah currently ships to the following countries:

Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Cambodia, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Finland, France, Gabon, Georgia, Germany, Ghana, Greece, Guatemala, Guinea, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Vietnam, Zambia and Zimbabwe.

We do not currently ship to countries, islands or territories not listed above. If your country does not appear during checkout, shipping is unfortunately unavailable at this time.


Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking link.

Please note that tracking information may take up to 48 hours to appear after your parcel has been handed over to the carrier.


Contact

For any questions regarding shipping or your order, please contact us at:

support@selorah.com

FAQ'S

Our jewelry follows standard sizing, designed for a precise and elegant fit.

For rings, we recommend choosing one size up for enhanced comfort, especially if you are between sizes.

A detailed size guide is available on each product page, just below the price, to help you find your perfect fit with confidence.

At this time, Selorah operates exclusively on a retail basis.

For partnership or special inquiries, you may contact our team through our official contact page.

Selorah carefully sources its jewelry from specialized partners around the world, selected for their expertise in materials and craftsmanship.

By working with global suppliers, we ensure consistent quality, refined finishes, and accessible pricing — without compromising our standards.

Each piece reflects a balance of modern design, careful sel.

We offer a secure and seamless checkout experience with the following trusted payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • JCB
  • Visa

All transactions are fully encrypted and protected to ensure privacy and security at every step.

Yes. Selorah maintains official presence on select platforms where we share collections, editorials, and brand updates:

Due to periods of high order volumes, processing and delivery times may occasionally vary. At Selorah, we prioritise precision and care at every stage of the fulfilment process.

Orders are carefully prepared and dispatched within 1–3 business days.

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking details.

Standard Shipping (Free): Delivery typically takes 6–10 business days after dispatch, depending on your destination and local postal services.

Priority Shipping (£4.95): Delivery typically takes 4–8 business days after dispatch, depending on your destination and local postal services.

We ship internationally and work with trusted carrier partners to provide a reliable and consistent delivery experience.

Average delivery times by region:

  • United Kingdom: 4–8 business days
  • Europe: 4–8 business days
  • Asia: 4–7 business days
  • North America (USA & Canada): 4–8 business days
  • Latin America: 5–9 business days
  • Oceania (Australia & New Zealand): 5–9 business days
  • Africa: 5–10 business days

Please note that all delivery times are estimates and may vary slightly due to customs clearance, carrier operations, public holidays, severe weather conditions, or other unforeseen logistical circumstances.

Yes — Selorah offers worldwide shipping to most destinations.

We provide free shipping on all orders, with no minimum purchase required.

Shipping details are clearly displayed at checkout for full transparency.

From order to delivery, we ensure a smooth and reliable global experience.


Countries that are not eligible for shipping are automatically excluded at checkout.

If you are able to complete your purchase, we can deliver to your location.

Yes. Once your order has been shipped, you will receive a tracking number via email, allowing you to follow your delivery in real time.

You may also track your order directly through our Track Your Order page.

We offer a 14-day return window on all eligible items.

If your purchase doesn’t meet your expectations, you may request a return within 14 days of delivery — no explanation required.

For hygiene and safety reasons, earrings and certain intimate jewelry pieces are non-returnable.

We do not charge handling fees for returns.

Customers are only responsible for the return shipping label.

To initiate a return, simply contact us at support@selorah.com or through our contact form.

Our support team will personally guide you through each step to ensure a smooth and effortless experience.

Please note that all returns must be approved in advance in order to be processed.

Once approved, we will provide the return address and detailed instructions.

Kindly avoid sending any items without prior confirmation, as unauthorized returns cannot be accepted.

Once your return has arrived and been inspected, your refund will be issued on the same day the package is received.

Depending on your bank or payment provider, it may take 3–5 business days for the funds to appear in your account.