Selorah UK Ltd
Last updated: 01 January 2026
Selorah UK Ltd operates globally and ships to multiple countries worldwide. Depending on your delivery destination, your order may be subject to local taxes, Value Added Tax (VAT), Imposto sobre Valor Agregado (IVA), sales tax, customs duties or import fees.
These charges are set by local governments and customs authorities and are not controlled by Selorah UK Ltd.
For some destinations, VAT or local taxes may be included at checkout.
For other destinations, taxes, VAT, IVA or customs duties may be charged upon arrival by your local customs authority or courier.
Any additional charges required to release your order are the responsibility of the customer.
Customs policies vary widely from country to country. Selorah UK Ltd cannot predict or control if, when, or how much customs duties or import taxes will be charged.
If customs fees are required:
The customer is responsible for payment.
Failure to pay these fees may result in the package being returned, abandoned, or destroyed by customs authorities.
In such cases, refunds are not guaranteed.
Orders shipped within the UK or EU may be subject to VAT in accordance with local regulations.
For EU customers, IVA (VAT) may apply depending on the destination country and order value.
All tax rules are applied in accordance with local legislation at the time of import or checkout.
For customers outside the UK and EU:
Local sales tax, VAT, IVA or customs duties may apply.
These charges are determined by your country’s regulations and must be paid by the recipient.
By placing an order with Selorah UK Ltd, you acknowledge and agree that:
You are responsible for any applicable taxes, VAT, IVA, customs duties or import fees.
Selorah UK Ltd is not liable for delays caused by customs clearance.
Shipping fees do not include customs duties or import taxes unless explicitly stated at checkout.
If you have questions regarding taxes, duties or customs fees, we recommend contacting your local customs office for accurate information.
For general order inquiries, contact us at:
support@selorah.com
Our jewelry follows standard sizing, designed for a precise and elegant fit.
For rings, we recommend choosing one size up for enhanced comfort, especially if you are between sizes.
A detailed size guide is available on each product page, just below the price, to help you find your perfect fit with confidence.
At this time, Selorah operates exclusively on a retail basis.
For partnership or special inquiries, you may contact our team through our official contact page.
Selorah carefully sources its jewelry from specialized partners around the world, selected for their expertise in materials and craftsmanship.
By working with global suppliers, we ensure consistent quality, refined finishes, and accessible pricing — without compromising our standards.
Each piece reflects a balance of modern design, careful sel.
We offer a secure and seamless checkout experience with the following trusted payment methods:
All transactions are fully encrypted and protected to ensure privacy and security at every step.
Yes. Selorah maintains official presence on select platforms where we share collections, editorials, and brand updates:
Due to high demand, processing and delivery times may occasionally vary. At Selorah, we prioritize precision and care at every stage.
We ship internationally and work with trusted carriers to ensure consistency and reliability.
Average delivery times by region:
Please note that delivery times may vary slightly during peak seasons.
Yes — Selorah offers worldwide shipping to most destinations.
We provide free shipping on all orders, with no minimum purchase required.
Shipping details are clearly displayed at checkout for full transparency.
From order to delivery, we ensure a smooth and reliable global experience.
Countries that are not eligible for shipping are automatically excluded at checkout.
If you are able to complete your purchase, we can deliver to your location.
Yes. Once your order has been shipped, you will receive a tracking number via email, allowing you to follow your delivery in real time.
You may also track your order directly through our Track Your Order page.
We offer a 14-day return window on all eligible items.
If your purchase doesn’t meet your expectations, you may request a return within 14 days of delivery — no explanation required.
For hygiene and safety reasons, earrings and certain intimate jewelry pieces are non-returnable.
We do not charge handling fees for returns.
Customers are only responsible for the return shipping label.
To initiate a return, simply contact us at support@selorah.com or through our contact form.
Our support team will personally guide you through each step to ensure a smooth and effortless experience.
Please note that all returns must be approved in advance in order to be processed.
Once approved, we will provide the return address and detailed instructions.
Kindly avoid sending any items without prior confirmation, as unauthorized returns cannot be accepted.
Once your return has arrived and been inspected, your refund will be issued on the same day the package is received.
Depending on your bank or payment provider, it may take 3–5 business days for the funds to appear in your account.